My wife and I have built four homes over the years with our latest one built by TLC. After interviewing and vetting three builders in the area we decided to go with Terry and Drew Crotts based on a number of factors. High on the list was the feedback we received from prior customers (some in their second TLC built home) as well as the craftsmanship we observed first hand in their homes. We found the Crotts easy to deal with, dependable, honest, straightforward, efficient in their time management and very good builders as well. We moved into our new home in August, 2006, and it felt like home right from the beginning. Based on prior experience with working with several contractors over the years we can say this firm was the best in responsiveness and end product. The same can be said for “after the build” service and communication. We have recommended this company to several of our friends and colleagues who also have been delighted with their work and business ethic.
One last comment; over the period of time involved with getting our house built (including meeting and contracting with TLC) we got to know the entire Crotts family forming an ongoing relationship of trust and friendship. That’s an added benefit that we found to be the case with us and have observed the same phenomena with other clients of TLC. We are happy to recommend and endorse TLC Construction and the Crotts for any of your construction needs and desires.
Alan and Alice
TLC Construction (Terry Crotts and Drew Crotts) built our home for us about ten years ago. We feel very fortunate that we selected TLC as we found the building process to be a pleasure. We always felt that TLC was looking out for our best interests. From horror stories we heard about other people’s construction woes we realized that we were very fortunate to be working with true professionals with high standards. We were kept fully informed of the status of the construction, when to expect various subcontractors to be on site, and when we needed to be present for decisions.
We overheard more than one subcontractor comment on the need to make sure things were done right because TLC wouldn’t accept anything less. One of the requirements of TLC was to keep a clean building site. That may not sound like much, but we felt it was an indicator of a commitment to quality, not sloppy, work. We visited building sites that looked like a demolition site; our home looked like an orderly work in progress at all times. And the subs all knew that tossing garbage, leaving a mess or doing substandard work was not acceptable.
Because TLC is a smaller firm, they are on site supervising and/or working every day. If anything needed to be addressed, they were there to handle it. Problems were handled immediately rather than trying to fix something several days later.
We had photos and sketches of fireplaces, display cabinets and other design ideas that we wanted to incorporate into our home. Drew, in particular, took our ideas and made them work for us. We have a deep archway passing between two rooms. Drew made several arches from plywood and nailed them up so we could select the shape we preferred. He welcomed us to be present when he started creating our fireplace. And he took our display cabinet photos and added features that greatly improved on the photos. Many of the unique features of our home are a result of a cooperative effort between Drew and us. TLC made numerous improvements on the design of our home. Some saved money; some just made the final product look better.
On a more personal note, Terry and Drew are honest, straightforward, and quite simply a delight to work with. We recommend them highly and would be happy to talk with anyone considering having them build a home.
Jim & Marlys F.
Our experience with TLC Construction was a very positive one. Terry and Drew Crotts were straight forward in letting us know what kind of house would work best on our lot, given the limitations and possibilities for our lot. After our visits to Prescott, Terry and Drew would always find time to talk with us long distance and answer our questions. They were honest and up front, and we always had a flexible give-and-take of ideas.
During construction, we were impressed with how meticulous Terry and Drew were and how important it was to them that the beams be absolutely straight, the angles perfect and the workplace as clean as it could be. They did not hesitate to answer any questions we had or address any new possibilities we wanted to explore. They were fair and accurate with their billing; no unexpected charges.
In 2001 we moved into our new home. In the nearly ten years we have lived here, we have had no complications with the construction; the house is comfortable and meets our needs. When a painter came to paint the inside, he was struck by how straight the walls are and how easy it was to paint.
David and Kay K
When moving from Illinois in 1998, our biggest concern was finding the right contractor to build our home in Prescott. After much research on our part, we found that company—TLC Construction. The owners, Terry, Kennie and Drew Crotts, build a high quality product. Example: The corners in our home are plumb—no need to “fudge” when decorating with stripes on the interior walls.
Most of all, all parties in the company are very honest—before, during and after the building process. We were so impressed with the quality and service of their company that we contracted with them to build our second home in Prescott. We highly recommend TLC Construction.
Gerald and Karen L
TLC Construction has done an excellent job constructing three custom homes for me, two of which we have lived in and one that was sold at completion. Terry and Drew construct a quality, solid home first, and then finish it to the owner’s tastes and budget. I have visited many of the homes that they have built in the past 8 years, at various stages of completion, and have observed the range of their building capabilities. TLC has been good to work with, of high integrity, and we have always had an open dialog. The home that we currently live in, is now over 5 years old, and is solid, quiet, and energy efficient. We are very glad that we used TLC on our past homes and would do so in the future.
Building a house is a huge endeavor with so much to consider and choose. My wife and I interviewed several builders and are extremely happy that we chose TLC Construction to build our house. Drew and Terry were on the job daily and are great craftsmen. They are driven by a “let’s get it done” attitude, but only if the work is done right! If we were to build again in this area, TLC Construction would again get our call. We highly recommend TLC to prospective clients.
Andy and Judi S
After interviewing several builders we chose TLC Construction. Our neighbors highly recommended them, and after interviewing them we knew that building our home long-distance would no longer be a daunting task. We needed a reliable, trustworthy builder. They met our expectations thoroughly. We are truly happy with our custom Prescott home. They were and still are readily available for any questions or concerns we may have about our now three-year old home. Choosing TLC is definitely the best decision we made.
John and Therese H